A technician servicing an air conditioner in a living room
The papersone of twelve, on every plan

Tickets with the evidence inand a cost that lands where it belongs.

A leak reported at the gate, by staff, or from the tenant's own phone lands in the same queue — and when it closes, the money it cost is already on the right door's books.

no card  /  every module on  /  free under five doors
01Reported
02Assigned
03Closed
04Costed
TK-0183open · reported

Toilet will not flush · Door 1F

2 photos · from the tenant’s phone
nobody on it yet
The trail · append-only1 line
    Door 1F · September P&L
    Rent earned$1,350.00
    Cleaning−$65.00
    Net for the door$1,285.00
    On every plan, including Free.No tier hides this.
    • Every section, from day one
    • Nothing held back by tier
    • Staff logins unlimited
    See the price →
    Hands over papers, a tablet and a laptop
    How it actually works

    Three moves, and you make none of them.

    The whole feature is these three. Everything else on this page is detail hanging off them.

    yourpremises.com / the premises / support
    Maintenance & tickets — a real screen, not a drawingpress to play the film · 0:27
    1. A correction is a void and a reissueon the record, with a reason — money history is never edited backwards.
    2. Never two letters in a dayhowever many a person is owed for, and the throttle is invisible from outside.
    3. Nothing runs twice.Every run is idempotent; a second press changes nothing.
    From the help centre

    Three answers, with the screen they happen on.

    The whole help centre

    A support ticket in Premises from start to finish: reported from the portal with a photo, triaged, assigned to staff or a contractor, closed with a cost.

    Read the article →

    How outside trades work a Premises ticket: assigned from your list, updated through a WhatsApp link without a login, cost recorded on the ticket, the Gate.

    Read the article →

    What a unit's history page shows — every ticket, repair, cost, contractor and photo, tenancies, turnovers, cleaning — and how to use it for budgeting and.

    Read the article →
    A tenant on her sofa paying a bill on her phone

    Maintenance and tickets, on from the first minute.

    Free under five doors, six months free above that, and every other one of the twelve switched on beside it.

    no card  /  every module on  /  free under five doors
    The price, in full →