Every document, in plain words, on one page.
The same text your administrators accept inside the platform, published here so you can read it before you create an estate — and send it to your board, your lawyer or your tenants without signing in.
Terms of service
Each document carries a fingerprint of its exact text. When a business accepts a document inside the platform, the fingerprint of the version accepted is kept with the acceptance, so a later edit can never change what was agreed.
The agreement
Six documents. The first three are accepted by an administrator when an estate is created; the other three are the terms they refer to.
Terms of service
What the service is, what each side promises, and how it ends.
99AE-8460Acceptable use
What may not be done with the service, and what happens if it is.
187E-459DData processing agreement
You are the controller of your people's data; we process it on your instructions. The GDPR, the UK GDPR and the US state privacy laws, in practice.
2AB8-250FSub-processors
Every company that handles data on our behalf, and what each one does.
4281-D075Service levels and support
How available the service is meant to be, how fast we answer, and what is owed when we miss.
D38C-42B3Billing, renewal and cancellation
The free months, the price bands, invoices, renewals, and leaving.
75ED-8E51Staff, owners and tenants
What each person who signs in — a treasurer, a guard, a tenant on the portal — is shown and agrees to.
Data privacy notice
What is collected about the people who use the service, why, and their rights.
7ED3-8BEECookie notice
What the website and the application store in a browser — and the advertising trackers they do not.
8E0C-E04ATenant portal terms
The rules of the portal itself — the lease stands on its own and is not changed by them.
D87F-E9FCElectronic signature consent
That a drawn signature binds, what is recorded with it, and the right to sign on paper.
413A-180CThe company
Who we are, what this website collects about you, how to report a weakness, and the standard the pages are built to.
Responsible disclosure
How to tell us about a weakness, and the promise that nobody reporting in good faith is pursued.
9C5E-BFD9Accessibility statement
The standard we work to, what is in place, and what is honestly not yet right.
9E4F-C429Company information
Who stands behind the service, registration and VAT numbers, and where to complain.
55C1-9E23Website and customer privacy notice
What we collect when you sign up, raise a ticket or use the chat, why, for how long, and your rights.
FA9F-CED0