Your first hour, and everything after it.
Four stops to a working day. Everything else hangs off the stop it belongs to — or just type what you are trying to do.
working day
Your first hour.
Step along the hour. Each stop opens the articles that belong to it — read them in order, or jump to the one you need.
Set up the estate
Your buildings, your units, the shapes they really are.
9 articles in Your estate: places, units and shapes
- Places: the building block of every estateA Premises workspace holds places; places hold units. What a place is, the three shapes it can take, what lives at each level, and how to add a second one.
- Stacked or flat? Setting up a building with floors vs a subdivision with streetsThe shape of a place decides its pages: floors and corridors for a building, streets and lots for a subdivision. What changes, what stays the same.
- Adding units: names, floors, groups and the full legal addressHow to add units to a place in Premises — one at a time or by pasting a list — what each field is for, and why the legal address lives on the unit.
- Owning scattered units across buildings you don't manageCondos in towers run by other people: how to set them up in Premises, what the platform tracks for each unit, and which building pages it leaves out.
- Several buildings, one workspace: per-building views and totalsHow a workspace with several places works in Premises: a portfolio roll-up for the owner, a per-building My day for managers, place filters on every list.
- Units you service but don't own: keeping them out of your money pagesA unit you clean or maintain for someone else in Premises: the service-only flag keeps it on the rota and out of occupancy, invoices, the portal and P&L.
- Running costs per unit and why they belong on the unit, not in your headWhat a unit's running cost is in Premises — the fixed monthly cost of holding it empty — where to set it, what it includes, how it prices vacancy. Calculator.
- Building location and GPS check-in: what the coordinates are used forWhy a place has coordinates: one GPS reading at staff check-in, compared server-side to a radius, shown as a trust signal on the rota. No tracking.
- Renaming, merging and retiring units without losing historyHow unit changes work: rename and every past document keeps the old name; merge two units with both histories; split one into two; retire a unit — nothing.
Add the people
Tenants, leases and the signature that ends the paperwork.
10 articles in Clients and tenancies
- Adding a client: the fields that matter and the ones you can leave blankFive fields make a client in Premises; the rest are for the lease and can wait. What happens automatically on save, and how to replace a departing tenant.
- Move-in to move-out: the life of a tenancy inside PremisesWhat the platform does at each stage of a tenancy — move-in, invoices, the monthly cycle, the 60-day warning, notice, inspection, deposit return.
- Deposits: security, electrical and advance rent — recorded once, returned correctlyThe three deposits Philippine landlords take, how each is recorded, why they are not income, and how the return is computed at move-out. With a calculator.
- Lease agreements: template, fill, send, signHow Premises turns your lease into a template, fills it from the client and unit records, sends it to the tenant's portal and collects a valid e-signature.
- Electronic signatures in the Philippines: what RA 8792 lets you do and how the platform proves a signatureRA 8792 makes e-signatures valid when identity, intent and reliability can be shown. What Premises records for every signature, and when paper is still right.
- Reading an ID with AI: upload, review, apply — and why it never writes anything without youHow Premises reads a tenant's ID photo and proposes name, ID number, birth date and address for you to tick and apply field by field — never written alone.
- Tenancies ending soon: the sixty-day warning and what to do with itWhat Premises does sixty days before a tenancy ends — the Needs you item, the portal notice — and the three choices: renew, let it run, record notice.
- Client documents: where files live, who can open them, how they're encryptedHow client files are handled: encrypted on upload with the workspace key, stored outside the web root, opened through one role-checked, logged door.
- "View as" a tenant: checking what your client will see before they see itHow View as works for tenants in Premises: open any client's portal in a parallel session with a banner, your own session untouched, every visit logged.
- Handling a tenant who changes units, splits a lease or adds a co-tenantHow Premises handles a tenant moving to another unit, two tenants splitting one tenancy, and adding or removing a co-tenant — deposits transferred, leases.
Raise the money
The first invoice, and every one after it raising itself.
12 articles in Money in: invoices and payments
- Your first invoice: draft, send, paidHow to raise an invoice in Premises, add lines for rent, water and extras, send it by email or WhatsApp, and what happens on its own afterwards.
- Repeating invoices: set the schedule once, let the month run itselfA repeating invoice raises itself on the day you choose, with the lines you set, until the tenancy ends. Setting up, changing, pausing, and the nightly run.
- Extras and one-off charges: water, electricity, damages, salesHow variable charges get onto a Premises invoice: metered water and electricity with tariff bands, damage billed at cost, items sold from stock, and the.
- Invoice statuses explained: draft, sent, paid, void — and what "overdue" really meansEvery status a Premises invoice can have, what moves it from one to the next, why you only ever press Send and Void, and what 'overdue' does and doesn't mean.
- The invoice PDF: what's on it, payment QR codes, and your logoEverything on a Premises invoice PDF and where each part comes from: your logo and details, the tenant, the lines with their working, totals, and QR codes.
- Sending invoices by email and WhatsAppHow Premises delivers an invoice — email with the PDF, WhatsApp with a secure link, and always the portal — how to set up each channel once, and what to do.
- Recording a payment and marking an invoice paidHow to record a payment against a Premises invoice — amount, date, method, reference, proof — how partial and over-payments behave, and why 'paid' is.
- Chasing late rent: the chase list, reminders and what to sayHow Premises handles overdue rent: the chase list by age, one-tap reminders by WhatsApp or email with wording you set, a log of every contact, a civil rhythm.
- Arrears on the next invoice: how balances carry forwardHow unpaid balances appear on the next invoice — a carried-forward line naming the original — payments allocated oldest-first, credit flowing back.
- Voiding vs deleting: why an invoice is never truly goneWhy Premises has Void and no Delete for sent invoices: sequence integrity for the BIR, the stamped PDF, the logged reason, copy-to-corrected. Drafts differ.
- Where the money sits: reading the invoice page ladderHow to read the ladder on the Invoices page in Premises — drafts, sent, overdue, partly paid, paid — what each rung counts and how the monthly totals work.
- Official receipts and BIR: what the platform records and what your booklet still doesWhich documents Premises issues (invoice, acknowledgement receipt) and which it does not (the BIR official receipt), and how the OR register keeps booklet.
Close the month
What you spent, what you kept, per unit and per door.
10 articles in Money out: expenses and P&L
- Recording an expense: one-time, monthly, yearlyHow to record an expense in Premises, choose whether it belongs to one unit, one place or the whole building, set it to repeat, and attach the bill by photo.
- Expense categories and why there are only sixPremises has six expense categories: utilities, repairs, people, supplies, fees and taxes, other. What goes in each, why the list is fixed, and how your.
- General expenses split across units: the maths, made visibleHow Premises divides a shared cost — the guard, the corridor lights — across units: equal, by floor area, by occupancy, or custom weights. With a calculator.
- Profit & loss per unit: reading the monthly reportThe monthly P&L in Premises shows every unit's income, direct costs and share of general costs. How to read it, what a vacant or repaired unit looks like.
- Petty cash: the float, the top-ups, the reconciliationPetty cash: a float with a balance, small expenses paid from it, top-ups as transfers, and a month-end count that reconciles with any difference recorded.
- Receipts: photograph, extract, fileHow receipts become expenses: capture by phone, drop, email or scanner; the reader proposes supplier, date, amount, category; you set the unit and file.
- The Inbox: everything waiting for a human decisionWhat the Inbox holds: receipts to file, payments to allocate, tickets to triage, expired invites, HR clocks, ORs owed — and why it is not a notification feed.
- Cash basis vs accrual: which one Premises uses and whyCash vs accrual — payments dated in the month versus invoices dated in the month — which one the P&L uses, which your accountant wants, how to read the gap.
- The monthly accountant pack: what to hand over and in which formatWhat Premises hands your accountant each month — the P&L, expenses, receipt register, payroll and contributions as CSV, plus files shaped for their software.
- Month close: the checklist that turns a month into a recordThe month-close checklist: receipt inbox empty, petty cash and stock counted, receipts written, drafts dealt with, overdue read, then the month's pack.
And then, whenever you need it.
Pick a shelf to read it in order — every article in that category, with a filter to narrow it down.
10articlesStart here →
What is Premises? A plain-language tour in five minutes · Creating your workspace
12articlesWhy Premises →
Why property management software in the Philippines usually fails small landlords — and what we did differently · What it costs
10articlesSecurity, privacy and your data →
How Premises keeps your data · Two-factor authentication
8articlesHousekeeping →
Housekeeping in Premises · The weekly rota
7articlesInventory →
Stock as a ledger · Adding items and pasting a whole list
10articlesGate, support and the tenant portal →
The Gate · Logbook
11articlesPeople: staff, HR and payroll →
Roles and capabilities · Adding a staff member and choosing what they see
6articlesAirbnb and short stays →
Long-term and short-stay units in the same building · The Airbnb page
8articlesHomeowners associations and subdivisions →
Premises for an HOA · Setting up a subdivision
7articlesMaking it yours →
Arrange mode · Your logo on invoices, logins and the bar
10articlesGuides and FAQ →
Frequently asked questions, answered short · How to manage a small apartment building in the Philippines
6articlesCompared, with sources →
Apartment management software, compared for the Philippines · Building & portfolio management software, compared for the Philippines
Yes, up to five doors, for as long as the Free plan is offered, with at least 90 days' notice of any change — every feature, no card. Above that, Premium is $29 a month up to 30 doors, and its first six months are free; Enterprise starts at $89. Never a percentage of your rent. What it costs.
No. It runs in the browser on any phone, tablet or computer. Save the address to the home screen and it behaves like an app. Why no app.
Apartment buildings, condos you own in towers run by others, townhouse compounds, subdivisions and homeowners associations, short-stay units alongside leases. Any mix in one workspace. Which kind is yours.
An hour for a building of twenty units if you paste your lists; an afternoon if you type. The first invoice can go out the same day. Your first day.
Yes — units, clients, stock and lots are pasted from any spreadsheet; the importer recognises your columns and previews before writing. How.
Only if you invite them to the portal, which most landlords do: it shows them their invoices, lease, deposits and tickets and stops most messages. Invoices still go by email or WhatsApp without it. The portal.
Still stuck?
Raise a ticket and a person who built the screen you are looking at will answer it, in Philippine hours.
