Acknowledgement receipt
The platform's confirmation that a payment was recorded. Not a BIR official receipt.
Accrual basis
Counting income when invoiced and expenses when incurred, regardless of when cash moves. Compare cash basis.
Arrange
The mode that lets a person reorder or hide sections on a page, saved per person, with role and business defaults underneath.
Arrears
Rent or dues owed from past periods; carried forward as a line on the next invoice.
Association
A homeowners association (HOA) or condominium corporation; in the platform, a workspace or place in association mode where dues replace rent.
Audit log
The append-only record of who did what, when, across the workspace.
Basis
Cash or accrual — which rule decides the month a transaction belongs to.
Capability
A single permission (invoices.manage, finance.view). Roles are fixed bundles of capabilities.
Cash basis
Counting income when received and expenses when paid. Compare accrual basis.
Changeover
The clean between two short-stay guests; shorter than a turnover, measured in hours.
Chase list
Overdue invoices, oldest first, with reminders and contact history.
Client
A tenant, homeowner or service customer — anyone the workspace invoices.
Collection rate
Payments received for a month's invoices as a share of what was billed that month.
Common area
A lobby, stairwell, park or clubhouse: cleaned and costed, never invoiced.
Deposit
Money held for a tenant — security, advance rent, electrical. A liability, not income.
Draft
An invoice not yet sent: unnumbered, not owed, deletable.
Due-ness
Whether a checklist task is owed in a unit, computed from its interval and its last tick there.
Dues
The periodic amount a homeowner pays an association; the platform's rent engine with the words changed.
Evidence page
The final page of a signed PDF: who signed, when, from where, the document hash, the consent text.
Fair wear and tear
Deterioration from normal use, which may not be deducted from a deposit.
Flat (estate shape)
A place organised by streets, blocks or phases rather than floors: a subdivision or compound.
Gate
The module for visitors, deliveries, contractors and vehicles, used from a kiosk.
General expense
A cost of the whole place — guard, lights, admin — split across units by the place's rule.
Head lease
The lease under which a lessor holds a property they sublet; its terms bind the subleases.
Inbox
The queue of items that need a person's decision: receipts to file, payments to allocate, tickets to triage.
Kiosk
A shared device session tied to a post (guard post, clock-in) with per-shift personal PINs.
Ledger
A list of movements from which a balance is computed — the way the platform keeps stock, deposits and petty cash.
Lessor / lessee
Landlord and tenant, in the Civil Code's words.
Managed by others
A place that holds your units inside a building someone else runs: condo units in a tower.
Month close
Locking a month after its checklist is green, so the accountant pack is generated from numbers that will not move.
My day
The landing page: what needs you, this month's money, tonight's occupancy.
Needs you
The section of My day listing items waiting for attention.
Official receipt (OR)
The BIR-registered receipt issued from your booklet or accredited system when payment is received.
Override
A change to one day's rota that leaves the weekly template untouched.
Place
A building, subdivision, compound or set of managed-by-others units; a workspace has one or more.
Portal
The tenant's or homeowner's own login: balance, invoices, lease, deposits, tickets, gate.
Proposal (visit)
A cleaning slot offered to a tenant the evening before, to accept, decline or reschedule.
RA 8792
The Electronic Commerce Act: electronic documents and signatures have legal effect.
RA 9653
The Rent Control Act, as extended: caps on rent increases, advance and deposit for covered units.
RA 10173
The Data Privacy Act: duties of anyone holding personal data, including landlords.
Repeating invoice
A schedule that raises an invoice on a day each period; the nightly run does the raising.
Restock level
The quantity below which an item is flagged for reordering.
Role
One of six fixed bundles of capabilities: owner, admin, manager, supervisor, receptionist, staff (plus viewer for associations).
Rota
The weekly plan of which unit is cleaned in which slot, with a cleaner per day.
Running cost
A unit's fixed monthly cost of being held — dues, head-lease rent, fixed utilities — charged whether let or not.
Service only
A unit you clean or maintain but do not let: on the rota, out of the money.
Short-stay
A unit let by the night (Airbnb and similar): stays and payouts instead of tenants and invoices.
Split rule
How a place's general expenses are shared across units: equally, by area, or custom.
Stacked (estate shape)
A place organised by floors: a building.
Statement of account
One PDF listing every open invoice and payment for a client, with the balance.
Tenancy
A client's occupation of a unit from move-in to move-out, with its lease and deposits.
Ticket
A reported problem with a number, an owner, a history and a cost.
Turnover
The work between one tenant's move-out and the next move-in: inspection, clean, repairs, ready. Measured in days.
View as
Opening the platform as another staff member or tenant, with a banner and a log entry, without their password.
Void
Cancelling a sent invoice while keeping its number and record; the platform has no delete for sent invoices.
Withholding
Tax a company tenant deducts from rent and remits to the BIR, evidenced by Form 2307.
Workspace
One business's whole installation: its own database, its own address, its own staff and settings.
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Describes the platform as it is today. Something out of date? Tell us. · help 0.71.0