Money in: invoices and payments
Raising, sending, repeating and getting paid — every invoice status explained.
3Stop 3 of your first hour 25–40 minNext: Close the month →
- Read this one firstYour first invoice: draft, send, paid
How to raise an invoice in Premises, add lines for rent, water and extras, send it by email or WhatsApp, and what happens on its own afterwards.
→ - Repeating invoices: set the schedule once, let the month run itself
A repeating invoice raises itself on the day you choose, with the lines you set, until the tenancy ends. Setting up, changing, pausing, and the nightly run.
→ - Extras and one-off charges: water, electricity, damages, sales
How variable charges get onto a Premises invoice: metered water and electricity with tariff bands, damage billed at cost, items sold from stock, and the.
→ - Invoice statuses explained: draft, sent, paid, void — and what "overdue" really means
Every status a Premises invoice can have, what moves it from one to the next, why you only ever press Send and Void, and what 'overdue' does and doesn't mean.
→ - The invoice PDF: what's on it, payment QR codes, and your logo
Everything on a Premises invoice PDF and where each part comes from: your logo and details, the tenant, the lines with their working, totals, and QR codes.
→ - Sending invoices by email and WhatsApp
How Premises delivers an invoice — email with the PDF, WhatsApp with a secure link, and always the portal — how to set up each channel once, and what to do.
→ - Recording a payment and marking an invoice paid
How to record a payment against a Premises invoice — amount, date, method, reference, proof — how partial and over-payments behave, and why 'paid' is.
→ - Chasing late rent: the chase list, reminders and what to say
How Premises handles overdue rent: the chase list by age, one-tap reminders by WhatsApp or email with wording you set, a log of every contact, a civil rhythm.
→ - Arrears on the next invoice: how balances carry forward
How unpaid balances appear on the next invoice — a carried-forward line naming the original — payments allocated oldest-first, credit flowing back.
→ - Voiding vs deleting: why an invoice is never truly gone
Why Premises has Void and no Delete for sent invoices: sequence integrity for the BIR, the stamped PDF, the logged reason, copy-to-corrected. Drafts differ.
→ - Where the money sits: reading the invoice page ladder
How to read the ladder on the Invoices page in Premises — drafts, sent, overdue, partly paid, paid — what each rung counts and how the monthly totals work.
→ - Official receipts and BIR: what the platform records and what your booklet still does
Which documents Premises issues (invoice, acknowledgement receipt) and which it does not (the BIR official receipt), and how the OR register keeps booklet.
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